{"id":8377,"date":"2020-07-02T05:57:45","date_gmt":"2020-07-02T05:57:45","guid":{"rendered":"https:\/\/staging.twentyeleven.co.uk\/?p=586"},"modified":"2022-04-04T18:29:46","modified_gmt":"2022-04-04T18:29:46","slug":"because-youre-worth-it-what-agents-actually-do","status":"publish","type":"post","link":"https:\/\/senateproperty.co.uk\/?p=8377","title":{"rendered":"Because you\u2019re worth it \u2013 what agents actually do"},"content":{"rendered":"<p>If you are working at the coalface, you will already know.<br \/>\nBut do your customers?<br \/>\nMore to the point, do your potential customers know \u2013 the ones who are being tempted on a daily basis to use a cut-price, or even \u2018free\u2019 agent on the basis that the main job of any agent is to get the property on Rightmove and Zoopla, and the rest is simply money for peanuts.<br \/>\nA new article by Jane Gardner of Sewell &amp; Gardner draws up an impressive list of the basic tasks that a letting agent does.<br \/>\nInterestingly, the piece was brought to Eye\u2019s attention by another agent, Tony Szabo of 2-Move, who was able to add to the list a few points of his own, and come up with a list of basic tasks undertaken by sales agents.<br \/>\nHere\u2019s Szabo\u2019s list of basic tasks that an estate agent does. The link to Jane Gardner\u2019s piece is at the end of this story.<br \/>\nAnd we bet you could add to both their lists!<br \/>\nWhat do we actually do?<br \/>\n<strong>\u00a0Pre and at the appointment<\/strong><\/p>\n<ul>\n<li>Provide an accurate valuation taking into account our market knowledge as well as using insights from major portals and comparable evidence of recent transactions from the wider market place.<\/li>\n<li>Explain all of the client obligations and contract terms in detail.<\/li>\n<li>Provide a comprehensive marketing pack and brochure detailing the above.<\/li>\n<li>Answer any and all questions.<\/li>\n<li>Assist with any onward move advice. As part of the Relocation Agent Network, we can offer assistance in this regard on a national level as well as, naturally, on a local one.<\/li>\n<li>Provide\/ organise any relevant additional advice required including financial advice from our in house Independent Financial Adviser or legal advice from one of our Legal\/ Conveyancing Partners if required. We can even arrange a removal\/clearance or storage quotation.<\/li>\n<\/ul>\n<p><strong>Upon Instruction<\/strong><\/p>\n<ul>\n<li>Discuss a marketing strategy to suit the client and\/ or tenants circumstances\/ lifestyle. This could include open days, block viewings, accompanied viewings (in pretty much every case).<\/li>\n<li>Prepare a full set of property particulars including detailed and quality photography, floor plans, energy performance ratings and area guides.<\/li>\n<li>Ensure that the above are approved and signed off by the client to ensure complete satisfaction.<\/li>\n<li>Telephone our database of applicants who have been vetted and are ready to view.<\/li>\n<li>Email our entire database as above.<\/li>\n<li>Ensure that the property is included within the pages of our own monthly e-magazine.<\/li>\n<li>Place the property on Rightmove, Zoopla, Prime Location and our own 2-move website.<\/li>\n<li>Advertise the property in the local and wider press.<\/li>\n<li>Organise all viewings to the property as per our client\u2019s requirements and instructions.<\/li>\n<li>Keep our client fully appraised with all development on a minimum weekly basis.<\/li>\n<\/ul>\n<p><strong>At point of offer<\/strong><\/p>\n<ul>\n<li>Negotiate offers, explain all of the legalities of renting or buying to the tenant or purchaser (and secure a holding deposit whilst references are taken and contracts prepared if a rental property and ensure a full and thorough check on the entire chain including the purchaser\u2019s financial position and \u2018ability to proceed\u2019 before taking the property off the market).<\/li>\n<li>Proved written details of all offers received.<\/li>\n<li>Complete the referencing process on every tenant if a rental property including a full rent guarantee insurance policy for every tenancy produced.<\/li>\n<\/ul>\n<p><strong>At acceptance of offer<\/strong><br \/>\nEnsure a comprehensive memorandum of sale is issued to all parties in a timely fashion, including details of any special agreements reached at point of offer.<\/p>\n<ul>\n<li>Ensure that all details are available to us including the details of every estate agent, solicitor and\/ or mortgage adviser throughout the entire chain both above and below.<\/li>\n<li>Maintain regular contact with all parties involved on a minimum weekly basis as part of our Sales Progression Service Standard.<\/li>\n<li>Update all parties regularly with information and monitor the entire chain, not just our own transaction.<\/li>\n<li>Advise our clients accordingly of any changes.<\/li>\n<li>Take action where required to re-market a property if progress is not to our client\u2019s initial expectations.<\/li>\n<\/ul>\n<p><strong>Progress the chain accordingly ensuring all key points are reached throughout the entire chain including:<\/strong><\/p>\n<ul>\n<li>Solicitors instructed.<\/li>\n<li>Issue of contracts.<\/li>\n<li>Survey instructed (if required).<\/li>\n<li>Survey booked.<\/li>\n<li>Survey report received.<\/li>\n<li>Completion of preliminary enquiries. Assisting with addressing of any issues or queries as required.<\/li>\n<li>Addressing any points required following survey e.g. renegotiation, damp reports, electrical reports, etc.<\/li>\n<li>Mortgage offer (if required).<\/li>\n<li>Assist in address any points conditional with the mortgage offer, e.g. retention for works to be completed.<\/li>\n<li>Completion of searches. Assisting with addressing of any issues or queries as required.<\/li>\n<li>Monitor the fact that all in the chain have signed contracts, returned them and transferred any exchange monies as required.<\/li>\n<\/ul>\n<p><strong>At exchange\/completion<\/strong><\/p>\n<ul>\n<li>Assist in agreeing a completion date.<\/li>\n<li>Advise all parties once exchange has been effected.<\/li>\n<li>Provide a detailed exchange letter to all (providing key information to the purchaser including utility suppliers etc).<\/li>\n<li>Manage the handover of keys.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.linkedin.com\/today\/post\/article\/20140827143504-45311277-estate-agents-working-hard-for-our-money\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/today\/post\/article\/20140827143504-45311277-estate-agents-working-hard-for-our-money<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>So, what do traditional estate agents and letting agents actually do to earn their money?<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[36,86],"tags":[34],"class_list":["post-8377","post","type-post","status-publish","format-standard","hentry","category-news","category-property-news","tag-null"],"_links":{"self":[{"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8377"}],"version-history":[{"count":3,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8377\/revisions"}],"predecessor-version":[{"id":10416,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/8377\/revisions\/10416"}],"wp:attachment":[{"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/senateproperty.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}